You just did your best week ever. We can help you repeat it!

Did your guests come from a website, email marketing campaign or a mobile phone? Which event prompted them to make a reservation? Did they enjoy the food and service? Would they recommend you to a friend? Livebookings tracks all this and much more, enabling you to assess your performance, guide your marketing investments and improve customer service.

Over 8,000 restaurants use Livebookings to measure performance and improve customer service. Find a package that is right for your restaurant.

Measure Performance

Livebookings offers enhanced analytical tools giving you the answers to a whole range of performance questions. Not only can you compare online booking levels from one month to the next but you can drill down further to compare the success of campaigns between different months or days. Our analysis tools will enable you to:

• Identify peaks and troughs in trade
• Find out exactly where your bookings are coming from
• Work out which special offers bring in the most customers
• See how your emails are performing
• Measure return on investment from your marketing activities

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Barometer

The Livebookings Barometer is an industry-wide post-dining guest survey which measures the booking, dining and service experience of restaurant guests who have booked online with a simple, short email survey, sent the day after dining. The Barometer will allow you to:

• Compare your performance with the US restaurant industry as a whole
• Rate your restaurant alongside your most relevant competitors – anonymously
• Spot key service issues and resolve them swiftly
• Get direct feedback from your guests
• Measure the success of changes implemented in your restaurant from month to month

Find out more