Livebookings Loghos
Livebookings Loghos is a locally installed, advanced restaurant reservations system, designed to help both individual restaurants and groups handle table reservations, customer relationship management and business optimization.
Each Livebookings Loghos installation starts with our highly experienced staff working one-on-one with the restaurant to customize the software to their individual needs. This includes opening times, web booking availability booking policies, table layout and sizes, security settings and access levels. We then ensure that all staff are properly trained and that the system is used to its full potential.
Key Functions In Livebookings Loghos
Table Management
- Complete table and time management, configured per meal period, per day to reflect ideal cover flow through the restaurant that maximizes profitability while maintaining service standard
- Logical reservations book format, immediately displaying available times and providing an easily viewable time plan that allows management to assess cover flow through the restaurant
- Clean and clear coordination of all bookings and availability in one place
- Configurable reporting tool to produce standard daily and weekly reports
Booking Management
- Personalized email confirmations direct from the restaurant’s MS Outlook/ Outlook Express email account
- Personally created booking attachments to co-ordinate function sheets and private dining requirements
- Store, filter, track and access specific customer booking history and preferences for all diners
- Get to know your diners’ needs and wants better for improved customer service
Customer Relationship Management
- Internally configurable guest and booking categorisation that allows analysis of guest/ booking trends for marketing and promotional purposes
- Store customer details to execute targeted email campaigns and build customer loyalty
- Multiple internal back up schedules to secure your customer reservation data
Online Reservations
- Fine tune online availability to fill tables during quiet times and receive web bookings directly into the Livebookings Loghos reservations book
- Track reservations as they come in
- View reservation statistics to see which websites and promotions work best for the restaurant
Who Uses Livebookings Loghos?
Livebookings Loghos is used by over 100 fine dining, top end restaurants, including: The Fat Duck, all Gordon Ramsay restaurants, The Square, Chez Bruce, The Dorchester, Gilgamesh, Le Gavroche, Pied a Terre and three Hilton Hotel restaurants.