Top FAQs
I’ve lost my username and password for my Livebookings system – where can I get it from?
Contact our Account Management team and we will be able to give it to you immediately. Read More
I am full for Saturday evening, how can I close out this meal period?
You are able to do this in your Livebookings electronic reservations book. Simply log in with your username and password, select the dot for the meal period you want to suspend bookings for and elect to... Read More
How long does it take to start marketing my restaurant online?
It can be as little as 48 hours.
Will I be featured on all of the Network Partner websites?
We work with local, national and international websites, so some may not be relevant to the location of your restaurant. We will endeavour to get you listed on as many as we possibly can.
How do I revamp the content about my restaurant that gets distributed through the Network Partners?
Simply submit your description, menu and images to our Account Management team and we’ll update it for you. Read More
How can I set up an offer?
Simply complete our online offers form and we will do the rest!
Why is my special offer is not displaying in my online reservations app?
A new offer can take up to 48 hours to process. If you submitted it a while ago, your offer may have expired, so you’ll need to re-instate it. You can do this by contacting our Account Management... Read More
What should I do if I get a no-show or cancellation?
You can do this in your Livebookings electronic reservations book by simply logging in with your username and password, finding the reservation and selecting ‘Cancelled’ in the drop down box... Read More
Please submit your questions to us and we will post the answers here.